End User License Agreement

1. License grant

Subject to this Agreement, RepairFront grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business operations. You may authorize employees and contractors acting on your behalf to use the Service under your account.

2. Acceptable use

You agree to use the Service only in compliance with applicable law and this Agreement. You may not reverse engineer, resell, sublicense, or misuse the Service, attempt to gain unauthorized access to systems or data, or use the Service to transmit malicious code or infringing content.

3. Third-party integrations

The Service may connect to third-party products, including Intuit QuickBooks. Your use of those integrations is also subject to the third party's terms and policies. You are responsible for maintaining valid authorization with connected services and for the accuracy of data exchanged through those integrations.

4. Your data

You retain ownership of business data you submit to the Service. You grant RepairFront the rights necessary to host, process, and display that data solely to provide and improve the Service, including operating integrations you enable.

5. RepairFront Shop Network

RepairFront includes the RepairFront Shop Network that helps participating shops suggest parts and normalize equipment data. By using the Service, your organization agrees to participate in this network for the term of your subscription.

What may be shared

• Equipment make, model, and engine manufacturer/type.
• Anonymized part descriptions and part numbers associated with matching equipment fingerprints.
• Aggregated equipment catalog entries derived from active units at participating shops.

What is not shared

• Customer names, contact information, billing details, or pricing.
• Unit numbers, VINs, license plates, or other vehicle identifiers.
• Work order numbers, invoice numbers, or shop financial records.
• Phone numbers, mobile opt-in information, or SMS consent. No mobile data will be shared with third parties/affiliates for marketing/promotional purposes at any time.

Suggestions from other participating shops are shown only to your staff inside RepairFront and require manual confirmation before any part line is added to a job. Your confirmations and rejections may be used to improve future suggestions for your organization and the network. You may adjust certain contribution preferences in Settings where available, but you may not disable required network participation while using the Service.

6. Fees and availability

Paid features, if any, are billed according to the plan or order form you accept. RepairFront may modify features or suspend access for non-payment, security risk, or material breach of this Agreement.

7. Disclaimers

The Service is provided on an "as is" and "as available" basis. RepairFront disclaims all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. RepairFront does not guarantee uninterrupted or error-free operation.

8. Limitation of liability

To the fullest extent permitted by law, RepairFront will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities. RepairFront's total liability arising out of or related to the Service will not exceed the fees paid by you to RepairFront for the Service in the twelve months before the event giving rise to the claim.

9. Termination

You may stop using the Service at any time. RepairFront may terminate or suspend access if you materially breach this Agreement. Upon termination, your right to use the Service ends, but sections that by their nature should survive will remain in effect.

10. Changes

RepairFront may update this Agreement from time to time by posting a revised version at this URL. Continued use of the Service after the effective date of an update constitutes acceptance of the revised Agreement.

11. Contact

Questions about this Agreement may be directed to your RepairFront account representative or support contact.