A2P 10DLC reviewer evidence

SMS opt-in call to action

RepairFront sends transactional staff alerts (for example, customer callback follow-ups) only to authenticated shop users who actively opt in. Consent is not collected on a public signup form. The live opt-in lives behind login at app.repairfront.com → Profile → Notifications. The mock below matches the production UI: Text (SMS) is unchecked by default, and enabling it requires affirmative consent with the disclosures shown.

Profile → Notifications

Notification settings

Mock for review

Customer callback required

When a customer communication on a work order needs follow-up from shop personnel.

By enabling Text (SMS), you agree to receive transactional RepairFront alerts at the mobile number on your profile. Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help. Carriers are not liable for delayed or undelivered messages. No mobile data will be shared with third parties/affiliates for marketing/promotional purposes at any time. SMS Terms · Privacy Policy.

  1. Staff sign in at https://app.repairfront.com and add a mobile number on Profile.
  2. Staff open Profile → Notifications. Text (SMS) checkboxes start unchecked (opt-in required; never pre-selected).
  3. Staff check Text (SMS) for an alert type and save. That affirmative action is the only SMS opt-in path for this campaign. There is no keyword signup, paper form, or verbal opt-in.
  4. Staff may opt out anytime by replying STOP, or by disabling Text (SMS) / removing their mobile number in Profile.